Order Management System (OMS)

Streamline order management

Fulfill orders with speed, accuracy, and efficiency on fabric OMS.


You’ve created a great shopping experience and closed the sale. Now you need to create a post-purchase experience that delivers on promises made related to stock count and shipping speed. This is why fabric built OMS. With our order management system software, you can connect orders, inventory, and warehouses to deliver products as fast as possible and inspire repeat purchases.

Enable omnichannel fulfillment

Grow your business by connecting demand and inventory across multiple stores, sales channels, and online marketplaces. Support modern fulfillment methods such as buy online pick up in-store (BOPIS) with ease.

Improve inventory and demand accuracy

Predict demand and accurately forecast inventory. Avoid understocking and last minute order rushes with pre-ordering. Manage stock levels in real time by replenishing low stocks. Improve margins by increasing sellable units through back-order yields.

Deliver a frictionless buying experience

Improve conversions by offering custom cart recommendations, order tracking and easy returns.

Easily plug into your existing systems

Easily integrate with your favorite applications with fabric's open, API-first architecture.

Supporting Features

  1. Inventory management

    Segment stocks, preorder/backorder, manage inventory buffers and alerts, automate restocking, configure update rules, forecast availability, schedule restocking, and rate suppliers.

  2. Multichannel fulfillment

    Increase sell through rate, staff productivity, reduce stock outs, configure exception handling, and manage orders based on your custom rules.

  3. Distributed order management

    Optimize fulfillment cost using insights from inventory, logistics and warehouse. Configure business rules to pick from store, distribution center, warehouse or third party.

  4. Multichannel inventory

    The event-driven architecture notifies storefronts of inventory position changes within milliseconds. Fastest Inventory API responses in the industry to display Available to Promise stock.

  5. Estimated delivery date

    Enhanced estimated delivery date predictions use fulfillment & shipment SLAs, inventory buffers, geo conditions, and warehouse capacity.

  6. Automatic compliance

    Track warehouse and carrier performance so that exceptions notify in real-time and occur less often with estimated delivery date.

fabric OMS differentiators

Effortless configurability

fabric OMS user interface is built for Merchants so they can add custom attributes to order payload to address common delivery and fulfillment workflows such as returns, cancellation, order tracking, and fraud detection without the need for coding.

Exceptional speed to value

fabric OMS has powerful out-of-box features that make onboarding super fast and accelerate return on the technology investment. Its open API specs support easy integration with payment gateways, shipping services, WMS, ERP, CRM, tax and address validation services. It's event driven architecture makes it easy to publish sub events in integrated systems and entities.

Enterprise grade scalability

fabric OMS is set up on a serverless environment that integrates with AWS for peak performance meaning no need to add server capacity when the business grows.

I'm ready, Let's Talk.